Questions About Booking, Rescheduling, and Cancellation

What time of day do you fly?

We typically fly only within about 2 hours of sunrise and about 2 before sunset. This is for two reasons.…

We typically fly only within about 2 hours of sunrise and about 2 before sunset. This is for two reasons. First, the winds are the calmest and there are minimal thermals during these times. Second, we need light to be able see where it is safe to fly and land.

Are there any age or height restrictions?

We do not have any age or height requirements. However, all passengers must be able to stand and hold on…

We do not have any age or height requirements. However, all passengers must be able to stand and hold on under their own power. Additionally, we cannot allow children to be lifted up to see out of the basket.

Are there any restrictions on medical conditions or other disabilities?

No. As long as you can get in the basket with minimal assistance and can stand for the duration of…

No. As long as you can get in the basket with minimal assistance and can stand for the duration of the flight then you are welcome to come fly with us. Women who are pregnant should consult with their physician before participating. We do require a waiver for all passengers.

Click here to view our waiver.

Do you only fly in the summer?

No! We will fly all year round. However, most people do not like the cold as much, so we don't…

No! We will fly all year round. However, most people do not like the cold as much, so we don't get to fly much in the winter. Also, the winds are a bit stronger in the winter, which can limit the amount of flying we can do.

Are there any weather restrictions?

Yes. First, we need lights winds. The winds typically have to be under 10 mph. This is primarily because anything…

Yes. First, we need lights winds. The winds typically have to be under 10 mph. This is primarily because anything faster and it can make for unsafe landings. The ground also has to be fairly dry. Muddy conditions can make it difficult to setup and retrieve the balloon. It can also damage the balloon if the balloon gets wet.

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